Payment methods

Which payment options are possible?

​At Estel Nouvelle you can use the following secure payment methods: 

iDeal: Do you use ABN AMRO, ASN Bank, Friesland Bank, ING, Rabobank, RegioBank, SNS Bank, Triodos Bank or Van Lanschot Bankiers? 
Then you can pay directly with iDeal. You use your own bank card and you use the trusted payment environment of your own bank. ​ ​

Credit card:
​Do you use VISA, MasterCard, Maestro or American Express? Then you can easily pay in an SSL secured payment environment. We guarantee a safe and simple processing of your payment. 

As soon as you choose to pay for your order, a reservation will first be made on your credit card. As soon as we have shipped your order, your purchase amount will be debited. ​ ​ ​ 


Has my payment been completed? 

 It may happen that something goes wrong with your payment. How do you know for sure whether it has gone through properly, for example after you have received an error message? 
Check your own bank statements to see if the amount has been debited


 Still in doubt?

Please contact us: info@estelnouvelle.com. 

Then we can check whether the payment has gone through properly. Are you actually sure that your payment has not gone through properly? Then your order has not been placed, even though you have received an order confirmation. This means that you have to place your order again and also make a payment again.