CookiesPrivacy-sensitive data or personal data is processed via our webshop.
Estel Nouvelle considers careful handling of personal data to be of great importance.
Personal data is therefore carefully processed and secured by us. In our processing we adhere to the requirements of privacy legislation.
That means, among other things, that:
• we clearly state the purposes for which we process personal data. We do this through this privacy statement; • we limit our collection of personal data to only the personal data necessary for legitimate purposes; • we first ask you for explicit permission to process your personal data in cases where your permission is required; • we take appropriate security measures to protect your personal data and also demand the same from parties that
process personal data on our behalf; • we respect your right to provide, correct or delete your personal data at your request.
we collect and use and for what purpose.
We recommend that you read it carefully.
This privacy statement was last modified on 20-05-2023
Use of personal data
When using our webshop, we obtain certain information from you. That may be personal data. We only store and
use the personal data that is provided directly by you, in the context of the service you request, or of which it is clear
that it is provided to us for processing. We use the following data for the purposes stated in this privacy statement: • Name and address details • Phone number • Billing address • E-mail address • Payment details • Sex • Date of birth • Register
We will not provide the above information to third parties, unless this is necessary in the context of
the implementation of the agreement that you conclude with us or if this is required by law. In case of a suspicion
of fraud or misuse of our webshop, we can hand over personal data to the competent authorities.
Process order
When you place an order with us, we use your personal data to process it. If necessary for proper handling,
we can also provide your personal data to third parties. You can read more about this later in this privacy statement.
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In addition to the information on our website, we can also inform you about our new products and services: • by email • through social media
Contact form and newsletter
Through our webshop we offer the possibility to ask questions by means of a contact form,
where you are asked to fill in various details to handle your question.
You choose which data you provide.
The data you send us will be kept for as long as the nature of the form or the content of your e-mail is necessary for
the complete answering and handling thereof. We offer a newsletter with which we want to inform interested parties about our products and/or services.
Every newsletter contains a link with which you can unsubscribe.
Your e-mail address will only be added to the list of subscribers with your explicit consent.
Provision to third parties
We may pass on your data to our partners. These partners are involved in the implementation of the agreement. We have strict agreements with them to comply with European privacy rules. Social media buttons are included in our webshop. With this, the administrators of these services collect your personal data.
Privacy statement Estel Nouvelle
Our webshop uses cookies.
Cookies are also placed via third parties engaged by us.
When you visit our webshop for the first time, a notice is displayed in which we explain why we use cookies. We regard your further use of our webshop as permission for this use of cookies.
You are free to disable cookies via your browser.
Keep in mind that our website may no longer work optimally.
We have made agreements with third parties that place cookies about the use of cookies and applications.
However, we do not have full control over what the providers of these applications themselves do with the cookies
when they read them.
For more information about these applications and how they handle cookies,
please see the privacy statement of these parties (note: these can change regularly).
Security
We take security measures to limit misuse of and unauthorized access to personal data. In particular, we take the following measures:
• Access to personal data is protected with a username and password
• We use secure connections (Secure Sockets Layer or SSL) that protect all information between you and our website when you enter personal data
Retention periods
The personal data described above will be kept for as long as necessary to process your orders, including warranty.
We store data indefinitely. There is a legal obligation for the retention period for data,
such as the seven-year fiscal retention obligation for payment data.
Third Party Websites
This privacy statement does not apply to third-party websites that are connected to our webshop by means of links. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner.
We recommend that you read the privacy statement of these websites before using these websites.
Changes to this privacy statement
We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes.
View and change your data
For questions about our privacy policy or questions regarding access to and changes to (or deletion of) your personal data, you can contact us at any time using the details below.
You can also send us a request to view, change or delete this data. You can also submit a request to request a data export for data that we use with your permission, or state with reasons that you want
us to limit the processing of personal data.
To prevent misuse, we may ask you to identify yourself adequately.
When it comes to access to personal data linked to a cookie, you must also send a copy of the cookie in question.
You can find this in the settings of your browser. If the data is incorrect, you can request us to change the data or have it removed.
Authority for Personal Data
Of course we are happy to help you if you have complaints about the processing of your personal data. Pursuant to privacy legislation, you also have the right to submit a complaint to the Dutch Data Protection Authority against this processing of personal data. You can contact the Dutch Data Protection Authority for this.
Contact details
Estelle Nouvelle
Hoogstraat 63 A
6373 HP Landgraaf
info@estelnouvelle.com